Cookies

Like many other websites, www.bbva.fr (1) (as well as the website bbvanetcash.com, which may use the customers and potential customers of BBVA's French branch) uses technology known as "cookies" to collect information about use of the website.

 

What are cookies?

A cookie is a file that downloaded onto your computer equipment in order to store details that the entity installing the file can later update and recover. 

Consent 

We inform you that we may use cookies on your computer or device, on the condition that you have given your consent, except for cases in which cookies are necessary to browse around our website. In the event that You provide your consent, we will be able to use cookies that will provide us with more information about your preferences and allow us to personalize our website according to your individual interests. 

What are cookies used for on this website? 

We use our own cookies and third-party cookies to improve our services, personalize our website, facilitate browsing for our users, provide a better browsing experience when using the website, identify and resolve problems to improve the site, take measurements and produce usage statistics and display advertising related to your preferences by analyzing use of the website.

 

 

• Technical cookies: these cookies let users browse a website, platform or application and use the different options or services found, including, for example, controlling the flow and communication of data, identifying the session, accessing restricted sections, remembering the items that make up an order, carrying out the purchasing process related to an order, registering or applying for participation in an event, using security elements during browsing, storing contents in order to broadcast video or sound, or sharing contents through social networks. 
• Geolocation cookies: These are used to locate the user when a service is requested. This cookie is anonymous and is used, for example, to offer you the correct information depending on the country you are in.
• Personalization cookies: these cookies let users access the service with several predefined general characteristics depending on a series of criteria on users' terminals such as language, browser type used to access the service, regional settings, etc. 
• Analysis cookies: these cookies allow the person responsible for them to monitor and analyze the behavior of the users of the website to which they are linked. The information collected through this type of cookies is used to measure the activity of the website, platform or application and to elaborate browsing profiles of the users of this website, platform or application, in order to implement improvements based on the analysis of the users' usage data. 
• Advertising cookies: these cookies make it possible to manage the advertising spaces offered on the website in the most efficient way possible by matching the contents of the advertising with the contents of the service requested or the use being made of our website. 
• Behavioral advertising cookies: these cookies make it possible to manage the advertising spaces on the website in the most efficient way possible. These cookies store information on users' behavior, obtained through the continual observation of their browsing habits, which makes it possible to develop a specific profile on the basis of which to show advertising. 

• Session cookies: this type of cookie is designed to collect and store data while users access a website. These cookies are not stored on users' computers after the session expires or they close their browser. 
• Persistent cookies: data continues to be stored on users' computers with this type of cookie. They can be accessed and processed after users leave the website and when they return again. Users can delete these cookies at any time. 

• Own Cookies: these cookies are sent to the user's terminal from a computer or domain managed by the owner of the website that provides the service requested by the user.
• Third-party Cookies: these cookies are sent to the user's terminal from a computer or domain that is not managed by the owner of the website that provides the service requested by the user, but by another company that processes the data obtained through the cookies. Furthermore, if cookies are installed from a computer or domain managed by the website's owner but the information collected through them is managed by a third party, they will also be considered third-party cookies.

Our websites at .fr (2) collect information on users through the following cookies:

Users can allow, block, or delete cookies installed on his or her computer or applications at any time by modifying the configuration parameters for their web browser.

• Chrome https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
• Explorer https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
• Firefox https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
• Safari https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Deactivating cookies does not prevent browsing around the website, although the use of some of its services may be limited and, therefore, your browsing experience may be less satisfactory.

We will be able to manage your personal data when you browse our websites. For more information, please visit our Personal Data Protection Policy section Here

The user may withdraw their consent to the Cookies Policy at any time, and may delete the cookies stored on their computer or device through the adjustments and settings of their Internet browser, as indicated above.

This Cookies Policy may be amended at any time when required by the applicable legislation, or in the event of changes in the type of cookies used. For this reason, we recommend you review this policy whenever you access one of our websites, in order to be properly informed about how we use cookies and what we use them for.

(1) And for the bbvanetcash.com website, for people who access it through the bbva.fr website and for customers (and potential customers) of the French branch of BBVA who are users of the bbvanetcash.com site

(2) The same as for the bbvanetcash.com website, which is used by customers and potential customers of the French branch of BBVA

Banco Bilbao Vizcaya Argentaria S.A. ("BBVA") S.A. incorporated as a public limited company under Spanish law, with a capital of €2,954,757,116.36 and registered office in Bilbao (Spain), Plaza San Nicolás, 4 R.M. M. Vizcaya T 2083 L 155, Sec 3a F 183 H 14741 BBVA Central Management in France (1º) 29, Avenue de l'Opéra RCS Paris 349358887-Tel. + 33 (0) 1 44 86 83 00. serviceclients@bbva.com www.bbva.fr. Contact the DPO dpogrupobbva@bbva.com or in France servicedpofr@bbva.com Contact mediator: M. le Médiateur FBF B.P. n°151 75422 Paris Cedex 09 mediateur@fbf.fr. Insurance agent ORIAS no. 07207869 available at www.orias.fr.